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Publications:
Selected Articles

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Selected Printed

Title
Author
Publisher
Year
Adaptive Hypertext Navigation Based on User Goals and Context
Kaplan, C.A., Fenwick, J., and Chen, J.
Kluwer Academic Publishers
1998
Technology to ease team-based quality assessments
Kaplan, C.A.
National Productivity Review
1996
Secrets of Software Quality (Book)
Kaplan, C., Clark, R., and Tang, V
New York: McGraw Hill, Inc.
1995
Adaptive Hypertext Navigation Based on User Goals and Context
Kaplan, C.A., Fenwick, J., and Chen, J.
User Modeling and User-Adapted Interaction, 3, 193-220.
1993
Defect prevention saves millions
Kaplan, C.A.
Quality
1993
In Search of Insight
Kaplan, C.A. & Simon, H.A.
Cognitive Psychology, 22, 374-419
1990
Foundations of cognitive science
Simon, H. A., & Kaplan, C. A.
M. Posner (Ed.), Foundations of Cognitive Science. Cambridge, MA: The MIT Press
1989
AHA!: A connectionist perspective on problem solving
Kaplan, C.A.
Technical Report AIP -38, Dept. of Psychology, Carnegie Mellon University, Pittsburgh, PA
1988
Use of And/Or in natural language query
Ogden, W.C. & Kaplan, C.A.
Proceedings of the Human Factors Society 30th Annual Meeting, p 829-833, Santa Monica: CA The Human Factors Society
1986
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